Privacy Policy
1. Introduction
This Privacy Policy describes how Jobelia collects, uses, stores, and protects your personal data when you use our job search assistance platform.
By using Jobelia, you accept the practices described in this policy. If you do not accept this policy, please do not use our services.
2. Data Collected
We collect the following data:
2.1. Identification Data
- Email address (required to create an account)
- Name (optional)
- Password (hashed and secured)
2.2. Application Data
- Uploaded resume
- Added job offers
- Generated analyses and advice
2.3. Navigation Data
- IP address
- Browser type
- Pages visited
- Date and time of connection
- Platform activities (activity logs)
2.4. Payment Data
Payment data (credit card number) is processed exclusively by our secure payment provider Stripe. Jobelia never stores your credit card information.
3. Data Use
We use your personal data to:
- Provide and improve our job application assistance services
- Manage your account and subscriptions
- Process your payments and send you invoices
- Contact you regarding your account or our services
- Analyze platform usage to improve our services
- Comply with our legal and regulatory obligations
- Prevent fraud and ensure platform security
4. Legal Basis for Processing
In accordance with GDPR, we process your personal data on the following legal bases:
- Contract performance: To provide subscribed services
- Consent: For sending marketing communications (if you have consented)
- Legal obligation: To comply with our accounting and tax obligations
- Legitimate interest: To improve our services and prevent fraud
5. Data Retention
We retain your personal data:
- During your account duration: Your data is retained as long as your account is active
- After account deletion: Your data is deleted within 30 days, except for legal retention obligations (invoices: 10 years)
- Navigation data: Retained for a maximum of 12 months
6. Data Sharing
We never sell your personal data. We may share your data with:
- Stripe: For payment processing (in accordance with their privacy policy)
- Supabase: For data hosting and storage (in accordance with their privacy policy)
- OVH: For platform hosting (in accordance with their privacy policy)
- MistralAI: For advice generation with AI and resume analysis
- Competent authorities: If required by law or to protect our rights
7. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Password encryption (secure hashing)
- Secure connections (HTTPS/SSL)
- Restricted access to personal data
- Regular backups
- Intrusion monitoring and detection
8. Your Rights
In accordance with GDPR, you have the following rights:
- Right of access: You can request a copy of your personal data
- Right to rectification: You can correct your inaccurate data
- Right to erasure: You can request deletion of your data
- Right to portability: You can retrieve your data in a structured format
- Right to object: You can object to the processing of your data
- Right to restriction: You can request limitation of processing
- Right to withdraw consent: At any time, if processing is based on consent
To exercise these rights, contact us via the contact form or by email. We will respond within one month.
9. Cookies
We use cookies to:
- Remember your login session
- Improve user experience
- Analyze platform usage
You can manage your cookie preferences via your browser settings.
10. International Transfers
Your data is primarily hosted and stored in the European Union (France) via OVH and Supabase (AWS datacenter eu-west-3 in Paris). Some data may be transferred to countries outside the European Union (notably for Stripe payment services). These transfers are governed by appropriate safeguards compliant with GDPR.
11. Modifications to this Policy
We may modify this Privacy Policy at any time. Modifications will be communicated by email or via the platform. The date of last update is indicated at the bottom of this page.
12. Contact
For any questions regarding this policy or your personal data, contact us:
- Via the contact form available on the platform
- By email at: contact@jobelia.eu
Last updated: 3rd december 2025